Each engagement begins with a discovery session. BossNine's consulting team meets with key stakeholders to assess, document, onboard and make recommendations for the existing environment. Ongoing quarterly business reviews with stakeholders to ensure we are collectively tracking toward your goals.
Incident resolution and problem analysis. Systems support is focused on the proactive monitoring of the client’s cloud environment, reactive service event generation, management of work orders and ad hoc service requests via our service desk
On-going cloud optimization. We continually look to optimize your cloud enviorment to assure that costs, performance and security is where it has to be.